No-Code, BPM and AI:
the new era
of business technology
Low-code and no-code platforms have established themselves as pioneering solutions in the xRM/CXM/CRM sector to support companies in developing customized applications and processes without having to carry out complex programming.
Creatio is an outstanding no/low-code platform, identified by Forrester as the only leading system in this area.
No-Code & Low-Code Platforms
Platforms like Creatio enable teams to create applications and automate workflows without relying on complex programming, making it easier to respond to changing business needs and reduce pressure on internal IT resources.
These platforms support faster development cycles, empower non-technical users to contribute to digital initiatives, and offer more flexibility when adapting systems to fit evolving processes. By providing intuitive, visual tools, they help reduce the reliance on shadow IT and promote secure, standardized solutions within the organization.
One example of such a platform is Creatio, which combines no-code accessibility with low-code depth to support the development of powerful, secure and fully customized business applications.
Benefits of a No-Code CRM-System
Efficiency
- No need for expensive programmers
- Lower dependency on external IT services
Adaptability
- Launch campaigns and automations instantly
- Increase responsiveness to customer needs
- Business departments can build their own workflows
- Tailored solutions for sales, marketing, and support teams
- Easy to use, even for non-technical users
- Encourages broader CRM adoption across the company
- Drag-and-drop interfaces simplify system setup
- Rapid response to market changes
What is BPM?
BPM Business Process Management (BPM) tools help organizations design, automate and continuously improve their workflows. By offering features for modeling, execution and monitoring, they support greater efficiency, transparency and agility across departments.
- Process modeling
- Automation and execution
- Monitoring and optimization
A key feature of modern BPM platforms is their reliance on the BPMN 2.0 standard, which provides a clear and universal visual language for representing processes. This makes collaboration between teams easier and ensures consistency in process documentation.
It combines BPMN 2.0 process modeling with the direct configuration of business logic – all in a user-friendly environment. This allows businesses to:
- Design complex processes visually
- Automate tasks efficiently
- Optimize operations continuously
CRM + No-Code + AI = A powerful trio
Combining these technologies allows businesses to move faster, work smarter, and deliver more
personalized experiences — all while staying in control and reducing costs.
AI is not a trend – it is the new standard for successful companies
Artificial intelligence has quietly become a fundamental part of how modern organizations operate. It improves how companies handle data by processing information efficiently and uncovering patterns that support smarter decisions.
In dynamic environments, AI helps teams respond with greater speed and confidence. Rather than replacing people, AI supports them by handling repetitive tasks and freeing up time for creative, strategic work. This allows employees to focus on what adds real value, while AI manages routine operations in the background.
Creatio.ai supports this shift by providing a platform that enables businesses to seamlessly integrate AI into their processes and drive meaningful transformation.
Every business idea. Automated. Scalable.
Creatio empowers businesses to automate workflows and customer-facing
processes with maximum freedom. Recognized by Gartner and Forrester,
it enables your teams to adapt fast, work smarter, and deliver exceptional
customer experiences — all without a single line of code.
Integrated Modules
Creatio integrated Modules Sales
- End-to-end sales cycle support
- Automation of administrative tasks
- Built-in analytics and forecasting
- Tools for collaboration Marketing
- 360° customer view
- Multichannel communication
- Lead and campaign management
- Tools for acquisition and retention Service
- Centralized customer data
- Personalized, multichannel support
- Designed to strengthen customer loyalty
- End-to-end sales cycle support
- Automation of administrative tasks
- Built-in analytics and forecasting
- Tools for collaboration
- Centralized customer data
- Personalized, multichannel support
- Automation of service workflows
- Designed to strengthen customer loyalty
- 360° customer view
- Multichannel communication
- Lead and campaign management
- Tools for acquisition and retention
Creatio.ai — intelligent support for your CRM
Today’s organizations expect CRM systems to recognize patterns, automate workflows, and support dynamic, personalized customer engagement. Creatio.ai enhances the Creatio platform with built-in predictive, generative, and agentic AI technologies.
What Creatio.ai offers:
- Automation of routine and repetitive tasks
- Personalized workflow design without complex coding
- Development of custom applications
- Advanced analytics for data-driven decisions (e.g. lead scoring, performance tracking)
Why it matters:
Users maintain full control over their processes while benefiting from increased efficiency and speed. With intelligent automation embedded in daily operations, your teams can focus on what really matters — consulting, creative problem-solving, and building strong customer relationships.
Marketplace & Add-ons
Enhance your Creatio experience. The Creatio Marketplace is a dynamic platform offering a wide range of ready-to-use apps, connectors, templates, and industry solutions to extend Creatio’s core functionality.
What’s inside:
- Solutions for sales, marketing, service, analytics, and UI customization
- Ready-to-implement tools to speed up digital transformation
- Seamless integration with your existing Creatio environment
- Developed by Creatio’s global partner network and easily installable
Custom add-ons:
In addition to marketplace solutions, we offer tailor-made add-ons developed by crecise to meet specific business needs — including:
- PDF Creator for fast, automated document generation
- SnapAddy Integrator for smarter lead capture and contact management
Bereit, Ihre CRM-Reise mit crecise zu transformieren?
Lassen Sie uns Lösungen entwickeln, die echten Geschäftswert schaffen — von der Beratung und Implementierung bis hin zur Integration und kontinuierlicher Unterstützung.
