Industry solutions

Manufacturing companies face high pressure to innovate and operate efficiently. Product variety, global markets, project-based sales, and after-sales service require a CRM platform that goes beyond managing contacts.

With Creatio, we digitize and automate customer-facing processes across sales, service, and marketing—seamlessly integrated with your existing systems. Our solutions help industrial firms create quotes faster, execute projects more efficiently, and build lasting customer relationships.

From facility services to IT support: Technical and operational service providers must efficiently manage recurring tasks, SLA commitments, and on-site visits. Additional challenges include documentation, resource planning, and customer communication.

With Creatio, we enable service providers to build transparent, scalable processes. By combining CRM, service management, and automation, we transform daily operations into structured customer experiences.

Retail and distribution must meet customer expectations across channels while optimizing margins and efficiency. Creatio provides an integrated platform for marketing, sales, and service—online and offline.

We support data-driven decision-making, customer segmentation, and process automation that scales with your business.

The industry is shaped by complex distribution models, strict regulatory requirements, and the need for traceability. Companies like Movianto and SK Pharma Logistics use Creatio to manage field operations, CRM, and logistics digitally.

We help streamline communication with healthcare professionals, coordinate campaigns, and ensure compliance with process automation.

Logistics providers must deliver on time, communicate clearly, and respond to requests immediately. Aligning customer service, dispatch, and operations is critical.

Creatio enables integrated customer and order management—improving service quality and operational efficiency.

Knowledge-driven businesses rely on long-term client relationships and efficient project delivery. CRM helps document trust, track performance, and uncover growth potential.

With Creatio, we bring structure to sales and project processes, ensure communication transparency, and manage capacity effectively—all in one platform.

Creative environments still need structure. Whether media agency, publisher, or studio—handling multiple clients and projects requires visibility into timelines, budgets, and communication.

Creatio becomes the central platform for campaign and client management—uniting sales, editorial, account, and finance teams.

Telcos operate in a competitive environment with high churn. Success depends on personalized customer engagement, efficient service, and intelligent campaign orchestration.

With Creatio, providers manage leads, deliver relevant offers, and improve support experiences—across all touchpoints.

In a market shaped by neo-banks, MiFID II, and tokenization, financial institutions need agile tools to stay competitive. Creatio’s low-code platform supports customer engagement, compliance, and operations.

Public institutions face rising demands for digital services, transparency, and citizen-centricity—while staying compliant and cost-efficient.

Creatio enables structured case management, digital communication, and process automation tailored to public administration.