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Creatio: the leading CRM and low-code BPM platform
Customer relationships and customer-related business processes are the lifeblood between companies and their clients and customer relation management (CRM) is the heartbeat. That is why a CRM platform is of vital interest to every organization and company. Those who know their customers, interact with them optimally, and retain them through top service can take the lead even in the most competitive environment. The basic technical requirement: a powerful CRM and low-code BPM platform like Creatio.
Sales: professional end-to-end sales management accelerates sales cycles
From leads to sales, from new customers to existing customers, Creatio Sales supports sellers and their organizations with the necessary tools for success. Creatio takes the most demanding tasks into account with collaboration tools, automation of administrative processes, and analytics applications such as reports and forecasts to deliver a demonstrable acceleration in sales.
Marketing: relevant client interactions to increase sales
360° perspectives on your client base: with Creatio, this dream can become reality. Only those who know their clients from each and every angle can communicate relevantly on all channels by making the right offer at the right time on the right channel. Tools for lead and campaign management such as email marketing make Creatio Marketing a complete solution. How forward thinkers acquire (and retain) customers today.
Service: top service means loyal customers
Creating the best customer experience with service is the #1 way to create loyal customers. Because only clients who feel understood and well looked after become loyal clients. Improve your service by storing all customer data in a single place. Addressing your end customers personally at each service touchpoint garners further appreciation. Personalizing communication means: always offering the client's preferred channels, whether phone, email, messenger, or self-service. Creatio Service supports all processes with automation to ensure effective and efficient customer service.
Studio: easily build custom applications using low code technologies
With powerful and flexible low-code tools, users can intuitively create enterprise applications and apps themselves. Existing applications and business processes can also be changed quickly and easily. . For example, the creation of user interfaces and business logic as well as defining data models and machine learning. Your organization will become more agile, more efficient, and be able to make more accurate decisions
Creatio at a glance
Creatio is a global software company providing a leading low-code platform for process management and CRM. The company combines an intuitive low-code platform, best-in-class CRM, and robust BPM in a single solution to accelerate sales, marketing, service,, and operations for companies of all sizes. The most important market analysts rate Creatio as leading solution in this field. Creatio operates worldwide with partners like Crecise. The most important unique selling points of the Creatio platform:
- Low-code development of IT solutions for the future
- Business process management (BPM) with a focus on CRM: integrating dynamism and flexibility
- Diverse deployment options: in-house, on the cloud, or as a hybrid
- Uniform code basis: from a single source without breaks
Low-code development of IT solutions for the future
“Everyone is a developer” – that’s Creatio’s claim for their low code development concept. The underlying goal is to make the coordination between business and IT simpler and seamless. Because low code is the innovative way of developing IT solutions for the future. Experts from IT or business can create applications in next to no time by putting together business-compatible apps and processes from building blocks using drag & drop.
Business process management (BPM) with a focus on CRM: integrating dynamism and flexibility
Customer-centered business processes, highly efficient administrative processes, and maximum agility when making adjustments are among the most important aspects of business success. The Creatio platform provides all the necessary BPM tools for creating, automating, and accelerating operational processes. Dynamics and flexibility are integrated so that users can easily implement even complex business processes and automate every business idea in an agile manner.
Whether in-house, on the cloud, or as a hybrid: various deployment options
The cloud has become standard in many cases today. But there are also situations in which a local installation should be the first choice. Data protection and security concerns, performance issues, and even business requirements make every client’s situation unique. With Creatio, users always have a choice. Whether on the cloud, in-house, or as a hybrid, clients can freely choose how the solution is deployed.
Uniform code basis: from a single source without breaks
All from the same forge: Creatio. Because the solution platform is based on a modern architecture with a uniform code base. In contrast to some competitors, Creatio did not come about through the random takeover of various technologies (and the subsequent complex integration). Instead, Creatio was developed in a targeted manner. The consistency of the code base guarantees users absolute reliability: seamless integration, unlimited expandability, performance and security.